You will find the answers to the most commonly asked questions below. If you have a question that’s not covered, feel free to call us at (540) 882-4119. You may also fill out our online contact form here and we’ll get back with you promptly.
How are you different from other services?
Home Solutions has been locally owned and operated since 2003. We know the local contractors in the Northern Virginia area and we have used many of them repeatedly for over a decade. Because we are local we have a more hands-on approach to see the contractor eye-to-eye and review their work. And we will be familiar with the area in which you live. We are not like some other internet-based companies in another part of the Country who has never pre-screened or met the contractor.
Home Solutions matches the right contractor to your specific project: We make sure that the properly licensed contractor is qualified for the type of project you have as well as fitting your timeframe for completion and your budget.
Home Solutions wants feedback for satisfaction. We follow up with you during your project to make sure you are happy with the work that a referred contractor is completing for you.
Home Solutions is structured so that our business model does not undermine our objectivity. We take no membership fees from our contractors or homeowners. We do not take advertising. We get paid only by the contractor, and only when they’ve completed work with a homeowner who hires them.
From start to finish, what is the entire process?
First, you as a homeowner request a Contractor through our website describing your project. We contact you to discuss the project, then we match you with an outstanding local contractor who meets the project specifications you have provided (like budget, schedule, and scope of work).
Secondly, we follow up every referral facilitating communication where necessary, receiving and responding to feedback, and generally remaining available until the project is completed to your satisfaction.
Can I get estimates from multiple contractors?
If you have a home improvement project, we painstakingly do our best to match you with the right contractor for your project based upon the specifications you provide. However, we will refer you up to 3 contractors to meet with you to provide comparable estimates. You can rest assured that all of them have been through our extensive pre-screening process.